Privacy policy
Privacy Policy
This Privacy Policy explains how BILAZ collects, uses, shares, and protects information when you visit our store, contact us, or make a purchase.
1. Information We Collect
Depending on how you interact with BILAZ, we may collect information such as:
- Name and contact information
- Billing and shipping information
- Email address and telephone number
- Order and transaction information
- Products viewed, purchased, returned, or added to your cart
- Customer service communications
- Device, browser, IP address, and website usage information
- Information you voluntarily provide to us
2. How We Use Your Information
We may use personal information for purposes including:
- Processing and fulfilling orders
- Managing payments, returns, refunds, and exchanges
- Providing order and shipping updates
- Responding to customer service requests
- Maintaining and improving our online store
- Preventing fraud, misuse, and unauthorized transactions
- Providing marketing communications where permitted
- Complying with applicable legal and regulatory requirements
3. Payments
Payments may be processed through third-party payment providers. Those providers may collect and process payment information according to their own privacy practices and security requirements.
BILAZ may receive transaction-related information needed to confirm, manage, refund, or otherwise support your purchase.
4. Cookies & Similar Technologies
Our online store and service providers may use cookies, pixels, local storage, and similar technologies to operate the website and understand how visitors interact with it.
These technologies may be used for essential store functionality, remembering preferences, analytics, security, fraud prevention, and advertising where applicable.
You may be able to manage certain cookies through your browser settings or consent controls made available on our website.
5. How We Share Information
We may share personal information with service providers when reasonably necessary to operate our business. These may include providers supporting:
- Website hosting and e-commerce services
- Payment processing
- Order fulfillment and delivery
- Customer support
- Analytics and store performance
- Fraud prevention and security
- Marketing and advertising where permitted
We may also disclose information where required by law, legal process, or to protect our rights, customers, business, or services.
6. Shopify
Our online store may be hosted using Shopify. Shopify provides technology that enables us to operate our online storefront and may process information in connection with those services.
Your information may therefore be processed by Shopify and other providers that support store functionality, payments, security, analytics, and related services.
7. Marketing Communications
Where permitted, we may send promotional emails or other marketing communications if you have provided the appropriate consent or if another lawful basis applies.
You may unsubscribe from promotional emails by using the unsubscribe option included in those messages. You may still receive non-promotional communications related to orders, customer service, security, or your transactions.
8. Data Retention
We may retain personal information for as long as reasonably necessary for the purposes described in this policy, including maintaining transaction records, providing services, resolving disputes, preventing fraud, and complying with legal obligations.
Retention periods may vary depending on the type of information and applicable requirements.
9. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information. These may include rights to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about certain disclosures or processing activities
- Withdraw consent where processing relies on consent
- Opt out of certain marketing communications
- Exercise other privacy choices provided by applicable law
Some requests may be subject to verification, exceptions, or record-retention requirements.
11. Children's Privacy
Our store is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe personal information relating to a child has been provided to us improperly, please contact us so we can review the request.
12. Third-Party Links
Our website may contain links to third-party websites or services. BILAZ is not responsible for the privacy practices, security, or content of websites operated by third parties.
We recommend reviewing the privacy policy of any third-party service you choose to use.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our practices, services, legal requirements, or business operations change.
The updated version will be posted on our website with any appropriate effective-date information.
Contact BILAZ
Store: BILAZ
Address:
950 Brickell Bay Dr
Miami, FL 33131
United States
Email: contact@bilaz.us
Phone: +1 407-435-4060
This policy should be reviewed and adjusted as necessary to reflect the actual data practices, apps, payment providers, advertising services, and privacy controls used by BILAZ.